Delete Your Account

You can delete your Viaje account and its data at any time. Deletion is permanent — an account cannot be restored once it has been deleted.

Delete from the app

1. Open Viaje and sign in.
2. Tap your profile photo in the top-right corner (or in the sidebar on a trip).
3. Choose Delete account.
4. Type DELETE to confirm, then tap Delete my account.

Your account is deleted immediately and you are signed out. You can also do this on the web at viaje-app.com.

What is deleted

• Your account and sign-in credentials.
• Your name, email address and profile photo.
• Trips where you are the only member, including their destination ideas, saved stays, itinerary, expenses, comments and uploaded photos.

What is kept, and why

Viaje trips are shared. If you leave a trip that other people are also planning, deleting your account does not delete the trip — it stays available to the other members, along with the expenses, stays and itinerary entries that the group relies on to settle up and travel.

Those records are stripped of your personal information: your name, email address and photo are removed, and your past contributions appear without any identifying details. No personal data about you is retained.

Retention period

Deletion takes effect immediately. Residual copies may persist in encrypted database backups for up to 30 days, after which they are overwritten automatically.

Need help?

If you cannot access the app, email viajesupport@gmail.com from the address associated with your account and we will delete it for you within 30 days.

See our Privacy Policy for more on how we handle your data.